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新的应用程序一直在与家人连接垂死的Covid-19患者

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新的应用程序一直在与家人连接垂死的Covid-19患者

一个应用程序已开发出来帮助家庭和亲人的患者Covid-19远程连接,有时是最后一次。

关于正在进行的最令人痛苦的事情之一冠状病毒crisis has been that people have been独自遭受由于病毒的高挥发性和传染性。

婴儿在没有家庭成员的情况下出生,只有少数客人和人民才发生葬礼对病毒最多的痛苦- and other illnesses that require them to take extra precautions - have had to do so without the help of their nearest and dearest.

然而,当大流行是相对初期的时,存在可视的连接,以提供一个无弦关系,以使最多需要与他们所爱的人联系的人。

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Credit: Visionable
Credit: Visionable

In many ways, it's a lot like Zoom or Skype, but it requires no sign-up or download, and can be sent to any mobile device using only an email address or a phone number.

这对那些较少的技术娴熟,医务人员的员工持溢价而有所帮助,或者那些处于危急情况的人,因此无法正确执行简单的任务。

Viston住院2019英国威廉希尔公司网址冠状病毒疾病的产品总监Karen Percy解释说:“我们开发了这个应用程序,很快就响应了COVID-19,以解决这个问题,因为家庭不能去医院就诊,需要一种与他们沟通的方法,因为他们不能亲自去探望他们。

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“这是我们对Covid-19的直接回应。

“最初的用例是consultant-to-patient because consultants weren't able to see patients face to face, they were trying to be more digital than what you would typically have to in a hospital or GP practice.

"When you're speaking to patients - especially in end of life situations - even something like the language you use within the app, you've got to consider that circumstance.

“[它是]尽可能简单。你有可能或可能不是科技的患者,并且应用程序的一个好处是我们不需要每个用户注册。

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"The hospital or Wi-Fi Spark has the devices that they provide to the hospital. We were able to enable the app usage without individuals having to register for an account."

Credit: Shutterstock
Credit: Shutterstock

在最黑暗的时间内与他们的亲戚联系着人们显然是一件好事 - 即使它与身体存在的不一样 - 它带来了一套新的和独特的挑战。

甚至包括“你想结束通话吗?”这样的问题的措辞当穿越生命终结的棱镜时,呈现出全新的意义和庄严。

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如果这可能是你最后一次和父母通话,你想结束通话吗?

珀西继续说:“一些设备是床头,你将有一个患者使用一个设备,在其他情况下,您将拥有帮助患者和连接的护士或医院工作人员,并将它带入并将其带入与家人约会。

"It's just so sensitive with Covid-19 patients and ICU patients, and allowing the family members to speak to them one at a time.

“我们可以给家人在他们身体不在的时候说再见的机会,这是一个悲伤但值得的事实。

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"It's just about really trying to get that language right, so that we're not sort of triggering something in the minds of the users that might have even more of a negative impact.

“在这些情况下,它永远不会过于积极,但我们可以让它更容易为他们,只是对我们在应用程序中使用的语言保持敏感,让它对他们更好一点。

"Another thing that we had to note, especially with Covid patients, [was that] if their health had declined rather rapidly, some of the families wouldn't have seen them for a couple of weeks.

"So, the nurses would quite often make the call to the family first and just give them a heads up to say that their health has declined and say 'this is the situation' so it wasn't just going direct from the family to the patient without them having that kind of warning about the health deterioration."

Credit: Shutterstock
Credit: Shutterstock

该应用程序迅速使它进入英国NHS医院信赖的七个,并且习惯于连接不仅与Covid-19患者联系的效果,还习惯于患有其他患者的患者,患者被大流行从外部接触孤立的其他条件。

在一个例子中,Ollie Morley - East和North Hertfordshire的副主任信托 - 谈到痴呆患者的状况如何在与家庭的对话后急剧提高。

This is just one of the instances in which patients' wellbeing has been improved by a simple call from a familiar face.

事实证明,感到舒适和放松的患者会表现出更好的恢复,并取得更好的效果,因此这个可预见的应用程序对使用过它的人来说至关重要。

莫尔利解释说:2019冠状病毒疾病一经发生,就出现了一系列的挑战,使我们的工作人员、病人以及我们提供病人护理的方式发生变化,变得更加灵活,因为它必须以完全不同的方式提供护理。

"We were one of the first trusts to actually think about patients coming into our care having no means for patients, relatives, or loved ones to communicate with each other.

“他们将能够沟通的唯一的人是在信托基金和医生中关心他们的人。”

信用:PA
信用:PA

“现在,虽然他们提供了一个非常富有同情心的服务,但与你所爱的人说话是没有的。

“当你在医院时。你想做的就是感到靠近并且觉得你可以与你所知道的人交谈,你很舒服地说话。”

他继续说:“我们看到了大量没有能够与他们所爱的人沟通手段的患者,并且不幸的是一些患者将在他们的日子结束并进入令人难以置信的悲伤时间。

“它真的拽着我的心脏,对话。

“这可能是我最糟糕的噩梦中的十大。

“如果我要离开这个地球,我想说再见。

“我希望与我关心的人进行最后一次对话。”

信用:PA
信用:PA

Morley描述了另一种情况,其中与家庭联系的能力 - 在此实例中最终时间 - 证明对患者及其家庭至关重要,但也表明了如何有益于往往情绪激烈的医疗保健行业。

他说:“有一个特定的患者令人难以置信,是第一个进入我们组织的Covid患者之一。

“随着时间的推移,他们变得越来越糟糕,护士们实际上已经知道这个人不太可能从另一端出来了。

“所以,这只是时间问题。

“在两天的时间里,病房让我在越来越大的压力下建立了一些类型的联系,因为这个人没有留下长期的左手,有些人想向这个人说再见。

“患者并不完全连贯,响应,但能够持有一种体面的对话。

“它将其拖累是患者与​​他们儿子有过的最后一次谈话。”

信用:PA
信用:PA

"Since then the son wrote a very long letter to the trust thanking all of the staff for all the care that that his father received, but in that letter he specifically mentioned the work that the digital department did in conjunction with WiFi Spark [a public space Wi-Fi provider who also donated 50 tablets] to allow it.

"If it weren't for that piece of technology at that moment in time, he wouldn't have been able to say goodbye to his father.

"It's one thing saying goodbye over the phone, but it's completely different to be able to say goodbye and actually see that the person or the at the other end of the call, so he couldn't thank us enough.

“他要说他收到的服务 - 以及与他父亲的最终视频呼吁的能力 - 改变了他的生活。”

Going forward, and moving out of the pandemic, the implications of this technology are boundless.

一个other significant advantage of the software is that it can be used to convey test results and machine readings, meaning that specialist doctors and patients may no longer need to travel long distances to receive or provide the best care.

它还允许在不必要的病房上有不必要的人来允许出入数小时的访问。

The simplicity of having family around, coupled with the ease of the technology, means that the world of healthcare could be set to get a whole lot smaller in the future.

Credit: Shutterstock
Credit: Shutterstock

珀西结束:“数字并不意味着更换每种其他类型的护理,这意味着增强它,这就是我们想要做的事情。

"Think about the possibilities of that, and being able to stream in different devices and make decisions faster.

"Using the expertise of multiple people that can't physically be in the same space to be able to bring them in and assess a patient's condition or situation to make educated expert calls on what to do with that patient is a good thing.

"It just opens up the world of healthcare and being able to connect those specialists to so many different patients or to feed in on so many different patient cases by video.

"When they can't just physically get there without it, we can help."

Featured Image Credit:Shutterstock

话题:Science英国威廉希尔公司网址UK NewsLAD文件TechnologyHealth

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